Privacy Policy
Effective Date: July 30, 2026

Privacy Policy
At Kywii Logistics, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with our team.
By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect
We may collect the following information:
Personal Information

• Full name

• Email address

• Phone number

• Company name

• Billing and service addresses

• Pickup and delivery locations

• Emergency contact information (when applicable)
   

Service Information

• Transportation requests

• Courier delivery details

• Appointment information

• Package descriptions

• Flight information for airport transfer or baggage delivery services
   

Payment Information
Payments may be processed through secure third-party payment providers. Kywii Logistics does not store complete credit card or banking information on our servers.

Website Information
When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on our website

• Cookies and similar technologies

How We Use Your Information
We use your information to:

• Schedule transportation and courier services

• Process service requests

• Communicate regarding appointments and deliveries

• Verify identities when necessary

• Improve our website and customer experience

• Send confirmations and service updates

• Process payments

• Respond to customer inquiries

• Meet legal and regulatory obligations

Medical Information
Certain services provided by Kywii Logistics involve the transportation of medical items, laboratory specimens, pharmaceuticals, or other healthcare-related materials.
When required, we comply with applicable privacy and security regulations, including the Health Insurance Portability and Accountability Act (HIPAA). We only access or use protected health information (PHI) as necessary to perform authorized transportation services.

Information Sharing
We do not sell your personal information.
We may share information with:

• Healthcare providers

• Business clients

• Payment processors

• Technology service providers

• Delivery personnel

• Government agencies when required by law

Information is shared only when necessary to provide services or comply with legal obligations.

Data Security
Kywii Logistics uses commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Cookies
Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember user preferences

• Enhance your browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Your Privacy Rights
Depending on your location, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain data processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:

• Payment processors

• Mapping services

• Scheduling software

• Analytics providers

We are not responsible for the privacy practices of these third parties.

Children's Privacy
Our services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 13.

Data Retention
We retain personal information only as long as necessary to:

• Provide requested services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Records may be retained longer when required by law.

Changes to This Privacy Policy
Kywii Logistics may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.

Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Kywii Logistics
Phoenix, Arizona
Email: support@kywiilogistics.com
Website: www.kywiilogistics.com